TERMS & CONDITIONS


License number: LIQP770017408

Licensee: SUNNIBEL DELI PTY LTD trading as QUINCE CELLAR “(QUINCE)”


Thanks for choosing to check out our T&C’s. We’d like you to read these carefully to ensure that you are fully aware of your rights when purchasing from our Website. We have written our T&C’s in plain English to avoid lengthy, wordy and hard-to-understand references. Any order made here signifies.

  • Your agreement to be bound by these T&C’s
  • Your understanding of our Privacy Policy
  • That you warrant that you are 18 years or older (as you need to be 18+ years of age to purchase alcohol from this site). QUINCE does not sell alcohol to persons under the age of 18 and makes every effort to ensure that alcoholic beverages are not delivered to anyone who is under the age of 18. By using this site you are also acknowledging that the person receiving the shipment of alcoholic beverages from QUINCE is 18 years or over.


Purchase

Please ensure that your request is correct and accurate at the time of completing your purchase (including the correct delivery address and delivery instructions). All prices quoted are in Australian dollars and include GST.


Products

QUINCE has made every effort to display as accurately as possible the colours & images of our products however we do not warrant that the quality of the products purchased by you will meet your expectations. Certain products may be available exclusively online however these may have limited quantities and should, computer software not be updated accurately & timely, QUINCE may need to contact you to advise of the updated situation and, how or if, we proceed with the order.


Payment

QUINCE accepts credit card payments via the Shopify platform and you will receive a confirmation email upon the transaction being completed. When we debit your credit card, a contract will be made between you and QUINCE. In the event that QUINCE does not receive cleared funds within 48 hours of you submitting your purchase order, we will email you at the email address nominated in your order, to communicate with you about alternative payment.


Processing Orders

We will make every attempt to send the purchase order out within one (1) day of receipt but usually, items will be shipped within two (2) business days. We process purchases on our business days from Monday to Friday so if you place an order on a non-business day, we will process your order on the next business day. If QUINCE has a delay of more than 2 business days, we will contact you to advise your order is being shipped outside this timeframe.


Delivery

The Purchase will be delivered by an external courier service to the address supplied. QUINCE shall not be liable for any delay in delivering your purchase if that delay or failure is caused by circumstances beyond our control. We use courier services that are well known and reputable. If an incorrect address is supplied, QUINCE will not be responsible for costs to re-send to an alternative address. Our total liability to you for non-delivery of purchased goods is limited to the purchase price of the products.


Cancellation

If QUINCE is unable to provide you with all the items subject to your order, we will contact you. If after your agreement we can substitute any/some item/s, your order will be dispatched as normal. If however, you elect to cancel the order then QUINCE will refund the original purchase amount. You will not be entitled to claim any additional amounts or seek compensation for any loss or expense (whether direct or consequential) which may result from such cancellation.


Updates

QUINCE reserves the right to modify the T&C’s, prices and any other information contained on this website without notice to you. Your continued use of this website after any such change constitutes your agreement to such change.


Consent

By agreeing to this Website T&C’s you also consent to receive further electronic communications from us in relation to QUINCE business, including information relating to items, promotions & commercial messages. You may contact us at any time, to unsubscribe.


Links

For your convenience, QUINCE may include links to other sites on the Internet that are owned or operated by third parties. When linking to such a site, you do so at your own risk. The inclusion of any link on our  website does not imply that QUINCE endorses the linked site.


Errors, Inaccuracies & Omissions

Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions.


This Agreement

This Agreement comprises the entire agreement between you and QUINCE.


Governing Law

The laws of Australia will govern these T&C’s.


Enquiries

Should you need any further clarification on our T&C’s, please contact hello@quincecellar.com  


Other

Please remember to read our Privacy Policy.